Job Description

In a NutshellValve+Meter is in search of an Account Manager who is equal parts strategic thinker, team player, and relentless executor. In this role, you'll own the transformational growth of our clients by managing relationships, advocating for their success, and ensuring their marketing dollars drive measurable results.You won't just coordinate projects-you'll lead, challenge, and grow them. You're the bridge between our clients, our strategy, and our execution. You'll become a trusted advisor, a driver of opportunity, and the go-to for insight, guidance, and action.Why this Role Is ImportantAs an Account Manager at Valve+Meter, you're more than a liaison-you're a growth partner. You ensure every client has a dedicated advocate inside the day-to-day operations, while also helping them connect performance to bigger-picture business objectives.You'll work within our Client Success team to lead strategic initiatives, execute campaign reviews, and collaborate across departments to make sure client goals aren't just met-they're exceeded.About the Role - Key ResponsibilitiesServe as the primary point of contact and strategic partner for your client portfolioBuild and maintain strong client relationships built on trust, communication, and performanceCollaborate with internal teams to deliver integrated performance marketing campaignsExecute and lead quarterly business reviews (QBRs) with client stakeholdersMonitor marketing performance, analyze client scorecards, and translate data into insightsIdentify growth opportunities through upsell and cross-sell strategiesAdvocate for strategic marketing decisions aligned with client business goalsNegotiate agreement renewals and support long-term client retentionCoordinate and facilitate client meetings (weekly, monthly, quarterly)What You'll Work WithGoogle G Suite (Docs, Sheets, Slides)Wrike (Project Management + Time Tracking)Pipedrive (CRM)Zapier (Automation)Ninety (EOS Management)What Valve+Meter OffersCompetitive base salary + performance bonusesExcellent medical, dental, vision benefits401(k) match + company-paid life insuranceThree weeks PTO, seven paid holidays, two paid service daysFast-paced, growth-focused environmentCasual dress code + pet-friendly officeHybrid or remote flexibilityAbout UsWe've named our practice Valve+Meter because the variables we can manage for our clients are the flow and cost of new business. The "valve" part of our approach manages the right rate of new business for our client's operation, and the "metered" results we generate.Core ValuesThink: Focus. Find a way forward.Love: Act in the long-term best interest of another.Serve: Meet expectations. Go the extra mile.Transform: Create dramatic change. Be irreplaceable.Be Just: Be fair and transparent. Do no harm.What We're Looking ForWe're not just looking for experience-we're hiring for mindset. Our ideal Account Manager embodies these traits:Growth-Oriented & CoachableHungry to learn and improveEmbraces feedback and owns mistakesComfortable with direct communication and growth momentsTeam-First MentalityPrioritizes team over egoLifts others up and gives credit freelyDoes what it takes to help the team winScrappy & ResilientGritty, driven, and resourcefulFinds solutions, even with limited resourcesPushes through setbacks with a positive attitudeStrategic & AnalyticalThinks systemically and long-termCan create strategy, not just executeDigs into performance and behavior data for deeper insightOrganized & AdaptableManages time and priorities across multiple clientsHas systems for email, meetings, and shifting prioritiesStays calm under pressurePeople-Centric & Client-FacingCommunicates clearly and adjusts tone by audienceListens deeply and presents confidentlyHigh EQ, strong written and verbal skillsYour Experience & SkillsRequired3-5 years in account management or client-facing role3-5 years in digital marketing (SEO, Paid Media, etc.)Bachelor's degree or equivalent experienceStrong presentation and communication skillsData analysis & interpretation skillsExperience in an agency or performance-driven environmentPreferredExperience managing marketing budgets and interpreting performanceFamiliarity with business metrics (CAC, LTV, pipeline, margin, etc.)Background in sales or comfort discussing investment and ROIExperience with time-tracking to clients/projects

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